SICK LIGHT

[John L.]

My Dive Rite HID quit on me. I think it's the ballast. I put a new bulb in it and it worked for 5 minutes and totally quit. Can I send it to Dive Rite myself, or it has to be sent from a shop?

[mswicord]

You can do it yourself....I took mine by and they fixed it while I waited....

Mark

[John L.]

You can do it your self....I took mine by and they fixed it while I waited....

Mark

So they will deal with the public? I thought they dealt with dive shops only.

[DeWayne]

I have always had great service sending gear to them directly.

[John L.]

Yeah, I have to stop using it as a sex toy! Seriously, thanks for the imput. I will UPS the light Monday morning, and break out the old MLS 50W for next weekend.

[Gary]

Yeah, I have to stop using it as a sex toy! Seriously, thanks for the imput. I will UPS the light Monday morning, and break out the old MLS 50W for next weekend.

Just call them ahead of shipment and get a return number from them to put in the package and to tell them what's wrong.

[Tegg]

My Dive Rite HID quit on me. I think it's the ballast. I put a new bulb in it and it worked for 5 minutes and totally quit. Can I send it to Dive Rite myself, or it has to be sent from a shop?

Mine died last trip to cave country.

Hopefully they replace mine cord with something more durable...

[John L.]

My Dive Rite HID quit on me. I think it's the ballast. I put a new bulb in it and it worked for 5 minutes and totally quit. Can I send it to Dive Rite myself, or it has to be sent from a shop?

Actually, I think you'll find that the light cord they have been using is the "fail point"...

Mine died last trip to cave country and DiveRite still has it. I have heard a lot of failures of the lights lately reguarding the light cord.

Hopefully they replace mine with something more durable...

Two weeks ago, I was coming out of the water on the steps and I heard a clunk, and it was my batteries. I guess when I unclipped my stage I caught one of the latches of the light, and it opened up just when I was getting out, so the canister flooded. I have a wreck 2 canister mounted with the switch down. Water may have gotten inside of the cord to the lighthead. I took it to CEE and we put a new bulb in it and it fired right up, so I figured it was ok. I even left the light cord on my dash board for two days in the sun. I filled a pot of water to test it at home the other night and it came on normally, then quit after a few minutes, and it will not fire.

[mswicord]

DR is using a new type power cord on their lights.....all current model cords are orange/red in color; the older grey cords are stiffer. When I took my light in for repair they offered me an upgrade and changed out everything from the lid to the light head. I had the older style cord....the upgrade cost about what a new bulb cost......Again they have excellent customer service.....

Mark

[Bakrt]

Just UPS it to Dive Rite. They will fix it. They are using a different light cord. That's what my friend had just done. It is better to send it directly to them then to send it through a shop.