Leo, I can understand you being very upset about this situation, believe me !!! There may be other problems beyond their control at the moment. For one, the cave diving business has been very slow this year. Gas prices have slowed the flow of cave divers into N. FLA, (lets face it, we are all suffering from high gas prices. Hell my guess is that is the same reason Skybus Airlines went under) high water has also played a huge factor in the number of cave divers declining in the area. They are both cave instructors and rely on cave divers coming into the area for training and guided dives, so I could very easily see money being "tight" for the two of them at the moment. Maybe there are other factors playing into this as well, but these are two things that I know have everyone in cave country, that rely on cavedivers, feeling the crunch right now.
If I know the both of them, like I think I do, your money will be refunded as soon as they are financially able to make it happen. In the meantime, I wish you the best of luck with this, but then again you don't need it, they will make it right.
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