Shearwater - the best service of any dive company - ever

[Attchoum]

no doubt about it, they are the best.
I will never have a other computer in my arm anymore.

[ntheath]

I bought my predator used and out of warranty. One button stopped working shortly thereafter - called SW, sent it in, comes back in a week with brand new button, a couple other parts that I can't remember replaced, and a NEW unscratched screen. All free of charge.

[Jont]

I have 2 NERDS, Predators and 3 Petrel2, just 2 issues in years, one issue was a flooded battery box the other was a change I requested related to a Fisher issue that was NOT Shearwaters fault........or mine for that matter, this particular issue required engineering. Both matters were the result of some VERY tough use if not abuse.

From the day I sent the Battery box issue to Shearwater it took them just 7 consecutive days to put the unit back in my hands.......

The major overhaul requiring parts, engineering, etc. took a couple of weeks.


And the cost for all of the...........NOT A PENNY

amazing.......