I also agree that quality of our training program needs to be maintained if we are to use it to promote or fund the organization.
I also agree that quality of our training program needs to be maintained if we are to use it to promote or fund the organization.
9/11....... I remember .........
Www.artflowslikewater.com
Brendan's Law - "Know what you're breathing. Analyze your gas for O2 and Co. Analyze your gas each time, everytime, anywhere."
strange, when I click on "next," "2," or the right arrow, I get:
"Forbidden
You don't have permission to access /forum/showthread.php/23064-Your-thoughts...../page2 on this server.
Apache Server at www.cavediver.net Port 80."
Edit: I think I fixed it - Russell
Last edited by Sludge; 05-27-2013 at 07:21 AM. Reason: stupid elipses
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Cave Mann
Exactly how does the CDS make money from training?
Exactly how much money does the CDS make each year through the training?
Exactly what % of the CDS's overall annual income does training represent?
Training has become a "part of what we do" and should remain so, the question is how much a part of what we do.
If training has become a major % of the revenue it's only because we have allowed it to become so and we can change that.
Every day in every part of the world businesses reinvent themselves, they react to changing market conditions and the smart ones
React to changes that have yet to happen. Whether we accept it or not the CDS is a business and if we don't act like one, a smart one, we will likely not survive and certainly will not thrive.
+1 The "we are a nonprofit,volunteer driven organization is fine",but you have to compete with the rest of the world. The CDS and NACD have made cave diving safe enough that for profit groups have found it beneficial to enter the market. They have benefited from the line and signs that the nonprofits have installed,as well as landowner relations,conservation,and safety;and they have had this foundation layed out for them,and maintained,without having the expense to enter the market.
"Not all change is improvement...but all improvement is change" Donald Berwick
From a newbie perspective, here are some thoughts:
1. Get and read Josh Kaufman's "The Personal MBA". If you like videos there's a CreativeLive recording you can buy. Josh breaks down what businesses really do into easy but powerful terms.
2. Focus on what benefits you provide to a member or potential member. Really, the organization needs money to effect its goals. You need to convey a benefit to a member so they will spend money with you. Case in point; there are some caves the organization owns that new cave divers aren't qualified for. So you provide a benefit if you help new cave divers progress and then they get access to those caves.
2.a. For example, the NSS-CDS bookstore has some good stuff and the people are great. However, why are the cave maps unchanged? Why don't they sell maps of the tourist caves? I can download a map and get it printed but if I could pay a couple extra dollars and get the map while supporting the org, I'd do that. You would provide me a benefit and make spending money on you easier.
3. Accept that conservation isn't the biggest motivator for the majority. Okay, it's nice and makes us feel better at the end of the day. However, if conservation was the key issue we'd not go into the caves at all. Of course, if we were really conserving the caves wouldn't exist; they were formed from normal wear and tear.
4. Identify the different motivations and types of people that might be members and build products for them. New members want training and mentoring, experienced members want places to go that are challenging and/or not frequented by the tourists. Everyone wants a little pat on the back now and again.
5. Set the standard for cave training. Yeah, every other org wants a piece of the action but really, PADI or NSS-CDS? Easy answer. Now get good manuals, build your training team, and help the instructors understand marketing and sales.
6. Market the work the NSS-CDS does. Good marketing tells a story and is true. Good sales helps the customer see how the product benefits them personally. The more you market the more hits you get on interested people. Note that if you'd read Josh's book, this would be done already.
7. Logo. Pet peeve--logos that are too visually complex. Look at the Maryland state flag. Look at the Texes state flag. Emulate Texas.
Just my first thoughts before breakfast.
Leam
Mind on a Mission Blog
I used to think Cave Diving was the dark side...then I turned on my backup light...
" but we have to compete with the rest of the world", who says? I don't run my business to keep up with my competitors, I run my business to make them keep up with me. Leaders lead so let's be the leaders and let them follow us. We should embrace this opportunity for change and empower the people who want this organization to thrive in the future.
Leam, I don't know what you're eating for breakfast but we should all have some!
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