I don't normally post about experiences that I have had in the dive industry, since most are positive when dealing with the brands who focus on tech diving, but this time was over the top.
I was in a bind with a need for a UV18 tube and I needed a UV18 battery. They made the process easy to buy a tube that he had handy for a good price and offered one of their own UV18 battery packs for me to use since I plan to build my own LiFE pack instead of buying new lead acids. I had mentioned a new shroud while there and before I could blink, Suzie had put a new one on and had it back together. Rodney took some extra time to look at the two motors I had and verified that they looked good and were their own versions of the motor. They also took time to talk about battery technologies that they are working on and testing and showed me some of their new ideas. Both of them are very knowledgeable and at the same time very personable.
My wife and child got to talk with Suzie and Zale for a bit to which my wife said... "I like them, can we swing by here more often?"
Again, I want to publicly say "Thanks" to Submerge for helping to make my weekend of OW diving go smoothly and be more enjoyable.
BTW this all was done for someone who had two "older" DPVs not new ones by any means.



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