Nitex Q's

[diveconjeff]

I received my Nitek Q in November from Dive Rite as a replacement to my Nitek X that had a sensor issue (they replaced it free of charge I might add).

My understanding is this where the bulk of the initial shipments went. Combined with the tsunami damage in Japan to IC fabrication facilities could explain the apparent slow rollout of this product. Just offering up the explanations that were passed to me.

I still can't get the software on the download to work but will wait until the new unit arrives to sort that out. Has anyone else with the log download option had the same trouble?

According to folks at DR there were some problems encountered with the installers for both the Mac and the Windows versions of the workbench s/w. These are expected to be re-released "in the near future" and made available for download from the DR website. You will be automatically notified if you go to the DR website and register your Q there.

[speleocrone]

According to folks at DR there were some problems encountered with the installers for both the Mac and the Windows versions of the workbench s/w. These are expected to be re-released "in the near future" and made available for download from the DR website. You will be automatically notified if you go to the DR website and register your Q there.

Thanks for that info. They didn't tell me that. They didn't communicate very well at all about any of our problems actually. They only responded to my initial emails after Dive Gear Express got onto them, and then we'd get no feedback on progress with the unit (once they told us to send it back) unless we'd send a querying email. We didn't get any answer to the question about downloading the workbench. They have done the right thing by us practically though and I suspect the service guy is snowed under with work and doesn't have time for non urgent emails.