Dive Rite Express

I know it's not so cool to use online retailers, and I try not to, but sometimes you need a few things real quick. Dive Rite Express is one of the best online retailers if you ask me. Good prices, but dang, their service is unbeatable. They deliver free for over $50.00, and it arrives in just a couple of days, three at most (and I don't live close). Then the few times it's not been quite right (damaged in mail), they have a replacement sent with no questions, no hassles, no shipping fees.

I just wanted to say thanks to dive rite express in a public forum.

Thanks!

-skip

There is nothing wrong with using online retailers.

Where else are you going to find anything and everything you need and then realize what you should have had by seeing what is available any time of day or night.

~G

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Originally Posted by skip

I know it's not so cool to use online retailers, and I try not to, but sometimes you need a few things real quick. Dive Rite Express is one of the best online retailers if you ask me. Good prices, but dang, their service is unbeatable. They deliver free for over $50.00, and it arrives in just a couple of days, three at most (and I don't live close). Then the few times it's not been quite right (damaged in mail), they have a replacement sent with no questions, no hassles, no shipping fees.

I just wanted to say thanks to dive rite express in a public forum.

Thanks!

-skip

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They are my LDS....

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Originally Posted by Gibby

There is nothing wrong with using online retailers.

Where else are you going to find anything and everything you need and then realize what you should have had by seeing what is available any time of day or night.


~G

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And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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Originally Posted by Captain Bil

And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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Ohhhhhh, please! Not that tired old line again.

Seeing as how MOST divers dont live right next to thier dive sight, I would hazard a guess that 99% of the fills are being done at the shops in proximity to dive locations anyway.

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Originally Posted by Captain Bil

And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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Why would I send them to DRE?
I'll use my own compressor.

I am a LDS and an online retailer.

Being online has expanded our business with online sales and walk ins.
During the 2005 hurricanes if we were not online we might have had a loss for the year.

As a consumer you should appreciate online scuba businesses.
They give you market prospective alert you to price gouging and bring a level of availability no LDS can ever provide.

I could rant this into next week but I'll bring back the point.
DREx does have good service.
They work hard and deserve the props.
When skip takes the time to throw a good experience out there he is helping a LDS...Fill Express


~G

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Originally Posted by Captain Bil

And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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Sure as long as its UPS freakin' Ground...

You can make this argument all day freaking long about any other online retailer BUT DRE.... they sell at MSRP... so why the heck would anyone buy from them, than their local 'authorized' reseller... duh, because they have it in stock, and the local mask, fin, and snorkel pusher dosn't...

So go pound sand......

Wow, quite a flaming. I'll go my way, you go yours.

Although I agree Dive Rite Express has good customer service, their prices are always inflated. I don’t understand why anyone would not purchase from Cave Adventurers. Cave Adventures provides the same customer service at significant discounts.

I've dealt with DiveRite Express (aka: Fill Express) and everybody there from the owner on down are first class.

I've ordered on line and been to Mark's shop a number of times :smt023

It's more than just a website, a real brick and mortar business. The cleanest fill station you will ever see and it's set up really nice.

Dive Rite Express is the online handle of a real technical dive shop, Fill Express, in Pompano Beach. Yes, I have gotten air (actually EAN 27) fills there. Their shop is well stocked. Their staff is full of free advice. They are very good about returns on mail order gear. They also teach tech courses and set up tech charters.

I travel continuously (I work on a yacht), and so DRE has become my LDS. When I'm in Florida I stop by personally, and when I am traveling I use their online store. I actually purchased my CCR through them amongst other things. And I can only offer them the highest praises possible. I have never had a dud order for them and whenever I stop by the shop I feel right at home. Awsome service guys - Keep it up.

As for online shopping in general, there are not many LDS's that carry the vast spectrum of manufacturers and models as the online guys do. And to have such a variety to choose from is awesome. I have to confess that I have purchased things like wetsuits & fins from Liesurepro because they always have my size and color in stock. You can't beat that sorry to say. I have always had good service from them too.

OK, you can all shoot me now :smt079

Cheers
Mike

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Originally Posted by Captain Bil

And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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They do have a great fill station with bank TRIMIX

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Originally Posted by Captain Bil

And when your LDS goes under. are you gonna send your tanks to DRE for fills?

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Why send them off? Just use the EtherFill 5000!

http://www.diveriteexpress.com/gas/etherfill.shtml

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Originally Posted by Slüdge

Why send them off? Just use the EtherFill 5000!

http://www.diveriteexpress.com/gas/etherfill.shtml

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LOL! Now that is sweet - too bad it only fills at 500 psi/minute. I think I'll wait until something faster comes out.

I'm wondering how many noticed that a flow restrictor can't be rated at "500psi/minute." I'm guessing not too many, as I've seen a lot of people who should know better use the term.

(A flow restrictor should be rated at a flow per minute, such as ten cubic feet per minute. How can it restrict flow to 500psi/minute? Can it tell whether it's hooked up to a six cubic foot pony bottle versus a two-thousand cubic foot storage bank?)

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Originally Posted by Slüdge

I'm wondering how many noticed that a flow restrictor can't be rated at "500psi/minute." I'm guessing not too many, as I've seen a lot of people who should know better use the term.

(A flow restrictor should be rated at a flow per minute, such as ten cubic feet per minute. How can it restrict flow to 500psi/minute? Can it tell whether it's hooked up to a six cubic foot pony bottle versus a two-thousand cubic foot storage bank?)

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If you can get a fill via ethernet, then you can have a flow restrictor rated at 500psi/minute. :smt081 The Easter Bunny is bringing me one...so I should know!

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Originally Posted by Slüdge

I'm wondering how many noticed that a flow restrictor can't be rated at "500psi/minute." I'm guessing not too many, as I've seen a lot of people who should know better use the term.

(A flow restrictor should be rated at a flow per minute, such as ten cubic feet per minute. How can it restrict flow to 500psi/minute? Can it tell whether it's hooked up to a six cubic foot pony bottle versus a two-thousand cubic foot storage bank?)

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The switch infrastructure isn't smart enough to measure volume... as it leverages variable length packet sizes broken up into psi.... so that 6 cuft bottle would be like cifs, a rather chatty exchange..., and the HP130 is streaming http...

Personally I liked the irony of "If you use a Dive Rite multi-gas dive computer, such as the NiTek™ X..."

I guess that's vaporware supporting vaporware...

I've done business with them in person. While I prefer to use my local shops, when you're out there, and you need it tomorrow, they are great to do business with.

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Originally Posted by Slüdge

Why send them off? Just use the EtherFill 5000!

http://www.diveriteexpress.com/gas/etherfill.shtml

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$20 may be a bit steep. Perhaps someone can come up with a DIY Internet Fill Whip :yawinkle:

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Originally Posted by deanme

Although I agree Dive Rite Express has good customer service, their prices are always inflated. I don’t understand why anyone would not purchase from Cave Adventurers. Cave Adventures provides the same customer service at significant discounts.

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Its been my experience that if Cave Adventurers has what you are looking for all you are doing looking elswhere is wasting time. I think that the only outfit that even come close in the price dept is Leisure Pro but if you buy it from CA you get the full manufacturers warrenty. I do not think that is so with LP.

RAL