Excerpt from DAN Canada manual 2017
If you need assistance, do not hesitate to call the DAN Emergency Hotline.+1-919-684-9111(Collect Calls Accepted)
Things to know when you call:1. If the situation is life-threatening, call local EMS (911) first, then call DAN.
*2. When you call DAN, the medic handling your call may make an immediate recommendation, or they may ask to call you back after making arrangements at an appropriate medical facility. Either way, your call will be immediately tended.
3. If the DAN staffer needs to call you back, you will be asked to wait by the phone. The return call may take 30 minutes or longer, as several calls may be necessary to facilitate the assistance.
*If your situation is not an emergency requiring an immediate answer or assistance, please call the Medical Information Line at +1-919-684-2948.DAN is a NC nonprofit organization.
Just off the phone from speaking with Dan Emergency Medical Assistance
Update; I was just informed by a DAN Medic that the SOP for dealing with any dive emergency will always include a visit to the ER. I personally like the idea of walking in attached to an O2 bottle and not giving it up until they replace it.
If you get yourself there or via ambulance, all the same protocol applies. Call DAN asap and they will assist if necessary and in whatever capacity that is required.
Should you suffer a significant injury such as an AGE and you're standing or slumped over next to the chamber, all the same protocol applies. Call 911 and DAN in that order.
One other nugget I received from DAN, I was told the chamber in St Petersburg has some new and improved protocol or service to benefit divers. He mentioned something about a new director and better availability for emergency after hours recompression services.
One last item FYI, for those less familiar with DAN. I am a paid DAN member, however, when I called the DAN Emergency Medical Assistance line a few minutes ago, I was never asked for my membership #. This is the way they usually operate, even when it comes to just providing info.
You don't require to have a paid membership to get technical dive related info on the phone. If you have any questions about anything I've mentioned above, any dive related technical question, or just curious about DAN services or insurance, please don't hesitate to call them M-F 8:30am-5pm ET.
I hope this clears up more questions than it creates. ;-)